ALBERTSONS WORKS ON EMPLOYEE ATTITUDES THEORETICAL BACKGROUND Albertsons, a great grocery store and drug store competes in a tough business. Wal- grocery store as its competitor is taking Albertsons market sh are. When sales and remuneration of Albertsons decline, it hired Larry Johnston to improve its business. Johnston had worked with GE before joining Albertsons and he was very much influenced by a retarding medical specialist named Ed old geezer during his time with GE. Johnston was sent to Paris to bear upon the European element of GE Medical Systems that his predecessors failed to improve. But Johnston took diametrical approach like acquisition and closing down of inefficient plants and moved the factories to eastern Europe to take the advantage of decline labor cost. by and by this, he had given responsibility to Ed Foreman to train the work group. Within 3 years, the division was making a profit of $ 100 million. Motivation and place instruction provi ded by Ed Foreman was the main conquest factor. He provided 3 days training to employees including inspiration discourse, yoga, work on and so on He believes that attitude is the most important function for the triumph at workplace. Johnston also believes Foremans course of assertion and allocated annual budget to conduct this kind of training coterie with Albertsons too.

He copes attitude as the most important action in dealing with customers and retaining customers. This kind of attitude training architectural plan was conducted in Albertsons and its network. Many mangers took part in this training and subsequent these managers trained their subo! rdinates too. OB CONCEPTS, THEORIES RELATED TO THE CASE Attitudes are evaluative statements, either favorable or unfavorable some objects, people or events. They reflect how we feel about something. In order to in full understand attitudes, we need to consider their fundamental properties or components. Cognition, affect, and appearance are the three components of attitude. cognitive component of an attitude is the tone of an attitude...If you want to get a full essay, order it on our website:
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